WE THINK LIKE A CUSTOMER
At Plumbway, we aren’t just professional, experienced, licensed plumbers. We’re customers, too. We know what it’s like to invite service providers into our homes—to feel baffled by tech-talk, worried about cost, concerned about quality and frustrated that the guy didn’t take his work boots off.
When you call Plumbway, you get prompt, respectful, expert service from professionals who are proud of the license they hold. We can handle residential plumbing jobs of all types, from frozen pipes and cracked sewers to water purification systems. But what makes us different is our customer service. We don’t just fix what’s broken, unplug what’s clogged, and install what’s needed. We develop the kind of relationships with customers that last a lifetime. We’re “your plumber.”
We respect your time, money and intelligence. We answer your questions, in plain English. We share tips, offer competitive pricing and clean up after ourselves. We never cut corners—our work may be hidden behind the wall, below ground or under the counter, but it’s done with the best materials and highest quality workmanship, as if it was on full display. We’re safe. We follow the rules. We’re a calm, confident resource in a crisis. Oh yeah. And we’re good looking, too.
Whether you’re dreaming of a gourmet kitchen, need your sump pump serviced or are looking for ongoing peace of mind with watertight inspection, maintenance and prevention plans, you can trust Plumbway to safeguard your family and protect your investment—now and in the future.
Our safety certifications are upgraded every 3 months so we’re prepared to handle any situation safely and respond to emergencies with confidence.
We hold ourselves to the highest standards of workmanship. It’s a matter of pride. It’s how we respect our license. And it’s why our customers call us again.
A little respect
Old-fashioned courteous, professional service is our trademark. We communicate clearly, offer options when possible, and always leave the job site clean.
We do it all
Every one of our technicians is a licensed plumber (the boss has his master’s license) so we can do it all—and do it well—from sewer repairs to water purification systems.
A matter of time
We respond promptly and work efficiently, because your time is precious. And when the pipe’s burst and there’s water everywhere, we’ll be there.
When it comes to plumbing, you get what you pay for. Plumbway offers competitive quotes and a peace of mind guarantee that inspires confidence.
Residential Services and Maintenance Plans
- backwater valve
- water purification and softening systems
- sump pumps
- sewer video inspections
- burst and frozen pipes
- natural gas fitting
- hot water heaters
- wet and flooded basements
- insurance claims
- new construction
- lead pipe replacement
- drain replacement, service and repair
- leaky pipe repair and replacement
- cctv video inspection
- sump pump installation and replacement
- pump service
- boiler installation, maintenance and repair
- faucet repair and installation
- burst water pipe repair
- low water pressure repairs
- natural gas fitting
- high pressure sewer flushing
- garburator installation
- bathroom renovation
- radiant heating installation and repair
- leaky ceiling repair
- toilet installation and repair
- sink repair and installation
- water heaters
- plumbing systems
- emergency shut-offs
Analysis, testing, adjustment and cleaning of:
Our fearless leader (and he’s great on the tools, too). Master plumber, cross-connection and backflow specialist with almost three decades of experience in plumbing service and construction.
A licensed plumber with close to 30 years of experience, Miki’s a back flow specialist and a favourite with our industrial and commercial clients.
A licensed Level 4 well technician with more than 20 years of experience, Tom’s specialties are pumps and septic systems. He’s also Mr. Safety.
A licensed plumber with almost a decade of experience, Nathan’s a residential plumbing expert and back flow specialist. Voted Most Handsome Plumber 2012-2014.
Craig gives Mr. Clean a run for his money. He’s handy, customer-focused and there’s nothing he can’t do. Won Plumber of the Year in 2013.
REGISTERED PLUMBING APPRENTICE
With 4 years of experience in the plumbing trade, he’s a great hands on guy that our plumbers enjoy working with.
REGISTERED PLUMBING APPRENTICE & GENERAL CONTRACTOR
Vito has over 15 years of experience in the construction restoration business. He has decided to add plumbing to his resume – This allows Plumbway to repair your property that leaky plumbing causes. We truly have a one stop shop.
G 3 GAS LICENSE
Working on completing his G2 Gas License. Kyle operates our heavy equipment so when the job requires a backhoe, he’s our guy. Kyle also has a landscaping background which allows Plumbway to restore your property.
VICE PRESIDENT, PLUMBWAY
A chartered accountant with 13 years of experience in the plumbing biz, Laura’s a whiz with numbers. She’s also John’s sister. (When we say Plumbway is a family, we mean it.)
With more than a decade of customer service experience, Kim’s the gal you want to talk to. She’s our gatekeeper and keeps us in line so we’re always on time.