Residential Plumbing Services by Plumbway | Hamilton, Burlington, Brantford & Niagara Region

WE THINK LIKE A CUSTOMER

At Plumbway, we aren’t just professional, experienced, licensed plumbers. We’re customers, too. We know what it’s like to invite service providers into our homes—to feel baffled by tech-talk, worried about cost, concerned about quality and frustrated that the guy didn’t take his work boots off.

When you call Plumbway, you get prompt, respectful, expert service from professionals who are proud of the license they hold. We can handle residential plumbing jobs of all types, from frozen pipes and cracked sewers to water purification systems. But what makes us different is our customer service. We don’t just fix what’s broken, unplug what’s clogged, and install what’s needed. We develop the kind of relationships with customers that last a lifetime. We’re “your plumber.”

We respect your time, money and intelligence. We answer your questions, in plain English. We share tips, offer competitive pricing and clean up after ourselves. We never cut corners—our work may be hidden behind the wall, below ground or under the counter, but it’s done with the best materials and highest quality workmanship, as if it was on full display. We’re safe. We follow the rules. We’re a calm, confident resource in a crisis. Oh yeah. And we’re good looking, too.

Whether you’re dreaming of a gourmet kitchen, need your sump pump serviced or are looking for ongoing peace of mind with watertight inspection, maintenance and prevention plans, you can trust Plumbway to safeguard your family and protect your investment—now and in the future.

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Capabilities

Safety first

Our safety certifications are upgraded every 3 months so we’re prepared to handle any situation safely and respond to emergencies with confidence.

Quality counts

We hold ourselves to the highest standards of workmanship. It’s a matter of pride. It’s how we respect our license. And it’s why our customers call us again.

A little respect

Old-fashioned courteous, professional service is our trademark. We communicate clearly, offer options when possible, and always leave the job site clean.

We do it all

Every one of our technicians is a licensed plumber (the boss has his master’s license) so we can do it all—and do it well—from sewer repairs to water purification systems.

A matter of time

We respond promptly and work efficiently, because your time is precious. And when the pipe’s burst and there’s water everywhere, we’ll be there.

Fair pricing

When it comes to plumbing, you get what you pay for. Plumbway offers competitive quotes and a peace of mind guarantee that inspires confidence.

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Residential Services and Maintenance Plans

SPECIALTIES

backwater valve
sewers
drains
water purification and softening systems
sump pumps
sewer video inspections
burst and frozen pipes
natural gas fitting
hot water heaters
wet and flooded basements
insurance claims
new construction
fixtures

SERVICES

MAINTENANCE PLANS

Analysis, testing, adjustment and cleaning of:

water heaters
faucets
toilets
plumbing systems
emergency shut-offs

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Our Team

John Polidoro
PRESIDENT, PLUMBWAY
Our fearless leader (and he’s great on the tools, too). Master plumber, cross-connection and backflow specialist with almost three decades of experience in plumbing service and construction.
Miki Rez
BACKFLOW SPECIALIST
A licensed plumber with close to 30 years of experience, Miki’s a back flow specialist and a favourite with our industrial and commercial clients.
Tom Dowling
PUMP SPECIALIST
A licensed Level 4 well technician with more than 20 years of experience, Tom’s specialties are pumps and septic systems. He’s also Mr. Safety.
Nathan Konrad
BACKFLOW SPECIALIST
A licensed plumber with almost a decade of experience, Nathan’s a residential plumbing expert and back flow specialist. Voted Most Handsome Plumber 2012-2014.
Mike Szatko
LICENSED PLUMBER
A licensed plumber, Mike’s a valuable asset in all commercial and residential plumbing jobs. More than our right-hand man, he’s also our muscle.
Stuart Giblin
REGISTERED PLUMBING APPRENTICE
With 4 years of experience in the plumbing trade, he’s a great hands on guy that our plumbers enjoy working with.
Vito Faraci
REGISTERED PLUMBING APPRENTICE & GENERAL CONTRACTOR
Vito has over 15 years of experience in the construction restoration business. He has decided to add plumbing to his resume – This allows Plumbway to repair your property that leaky plumbing causes. We truly have a one stop shop.
Kyle Lanigan
G 3 GAS LICENSE
Working on completing his G2 Gas License. Kyle operates our heavy equipment so when the job requires a backhoe, he’s our guy. Kyle also has a landscaping background which allows Plumbway to restore your property.
Craig Kaduk
SHOP MANAGER
Craig gives Mr. Clean a run for his money. He’s handy, customer-focused and there’s nothing he can’t do. Won Plumber of the Year in 2013.
Laura Gillespie
VICE PRESIDENT, PLUMBWAY
A chartered accountant with 13 years of experience in the plumbing biz, Laura’s a whiz with numbers. She’s also John’s sister. (When we say Plumbway is a family, we mean it.)
Kim Hamilton
SERVICE MANAGER
With more than a decade of customer service experience, Kim’s the gal you want to talk to. She’s our gatekeeper and keeps us in line so we’re always on time.