sump pump

How to Avoid Flooding from Sump Pump Failure

We’re heading into one of the busiest times of year for sump pump calls. A lot of these calls can be prevented with a few simple maintenance checks before the rainy season starts. We would like to share with you a few tips and tricks that can help keep your home safe:

  • Check the sump pit to make sure that it’s clean and free of any possible obstructions that could prevent the pump from operating. If there is a buildup of sand or dirt in the pit, it will need to be cleaned out.
  • Check the level control (float switch) on the pump to ensure that it slides or swings freely without being tangled in the wiring or catching on the side of the sump pit. One of the easiest ways to do this is to fill the sump pit with a garden hose and watch as the level control moves up and down in the sump pit.
  • To ensure that your sump pump isn’t cycling, you will want to check the discharge check valve. This is a simple test that can be performed at the end of the pumping cycle. When the pump shuts off you will hear a little bit of water travelling back in the discharge line from the check valve to the pump. This is okay. However, if you hear the rest of the discharge line draining back into the sump pit, the check valve should be replaced as this should not be occurring.
  • Check the noise level of your sump pump. If all of a sudden it sounds louder or if there’s a grinding type noise, it may be time to change your sump pump.
  • Check the discharge line to ensure that it is free of any obstruction, make sure that when the pump discharges that water is coming out the end of the discharge line. The location of the discharge line will vary from installation to installation and it is good to be aware of its location so you can ensure that it is draining correctly. This winter has caused a lot of discharge lines to freeze and become blocked, which cause a lot of problems for homeowners. If they remain frozen when the homeowner counts on the sump pump to keep the basement dry, the water will have nowhere to go and flood. We strongly advise against having discharge lines that can become frozen due to poor insulation or poor location. We would be more than happy to advise you on the proper installation of your discharge line.

These are a few simple checks that you can do to reduce the risk of having a sump pump issue this season. Preventative maintenance will save you time and money in the long run. It is also a great idea to add a backup system, should your sump pump fail for any reason (including a power outage during a storm).

Here is a review from one of our customers for a sump pump installation that we completed:

“Hello Kim,

I wanted to follow up our conversation with an e-mail to let you know how pleased I was that I chose to go with Plumbway for my sump pump. Tom and Stu did a great job and left the area clean when they were finished. A very special thanks to Tom for taking the time to answer all my concerns about the pump and some other plumbing issues I was having. I certainly would not hesitate to recommend Plumbway to anyone and I will be using them for any other plumbing problems I may encounter.

Thank you Kim.”

For more information on sump pumps or backup sump systems, feel free to contact us at any time. We can also be reached at 905-574-3456!